Terms and Conditions
2. TYPES OF INFORMATION COLLECTED
2.1. Information you choose to give us
2.1.1. Identity Information. Includes your full name, date of birth, gender, photo and other data provided in your resume.
2.1.2. Contact Information. Includes your mobile number, email address, mailing address, and telephone numbers.
2.1.3. Other communications and contact history with us. Includes purchases or orders made by you, your preferences, feedback, survey responses, and other correspondence made through our customer service channels.
2.2. Information automatically collected when using the website
2.2.1. Geo-location Information. Includes IP address, browser information, precise or approximate location determined from your IP address or mobile device’s GPS depending on your device settings.
2.2.2. Usage Information. Includes details about how you've used the website, IP address, access dates and times, browser type and version, the pages of our website that you visit, product views and clicks, unique device identifiers, and other diagnostic data.
2.2.3. Cookies and Similar Technologies. The Company collects data by way of 'cookies'. Cookies are small data files which are sent to your browser from the website and are stored on your computer or device (hard drive). The cookies shall not provide access to data in your computer or device (hard drive), such as email address or any other data that can be traced to the User personally. The data collected by way of cookies will allow us to administer the Website and provide a tailored and user-friendly service to the Users.
2.3. Information from other sources and third parties
2.3.1. Third-party Information. Includes data that we collect from our business partners, marketing, and vendor partners.
2.3.2. Publicly Available Data. Includes information from publicly available sources. We may combine this information with the information we collect from you directly.
3. HOW WE USE THE INFORMATION COLLECTED
3.1. For facilitation of transactions
We need your name and contact details to create your account. Your payment information is also necessary to process payments for the adequate performance of certain services and offerings on our website, and to fulfill our contract with you when you place an order.
3.2. To improve and develop user experience
We may use your communications and contact history with us to improve our service and optimize our website based on the information and feedback we receive from you.
We may use automatically collected information such as cookies and similar technologies to personalize your experience and to provide the most relevant advertising to you.
3.3. To provide and maintain our services
To monitor usage of our services and products. We may also use your information to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
3.4. For other purposes
We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our products, services and marketing.
4. DISCLOSURE OF INFORMATION
It is Delnet’s policy not to disclose, sell or rent your information to any individual, business, government entity or outside parties except in any of the following circumstances:
to provide products or services you've requested through us;
in response to a validly-issued subpoena, court order, or other legal process;
when necessary to establish or exercise our legal rights or defend against legal action; or
where you request Delnet to do so.
Delnet reserves the right to retain the information collected for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law in your location.
We also reserve the right to retain your personal information as necessary for our legitimate business interests, such as prevention of money laundering, fraud detection and prevention and enhancing safety.
Please understand that while your information cannot be made one-hundred percent secure, we are continuously taking the appropriate precautions to ensure that your information is protected from unauthorized use, disclosure, loss, as well as from violations of your data privacy rights discussed in the section below.
Said precautions include the following:
Centralized Website Security – The website is protected under a centralized website security system. This means that all security updates are automatically applied to the whole website.
SSL Certificate – It applies the HTTPS security protocol validated with an SSL Certificate.
TLS 1.2. – There is also an added layer of security through TLS 1.2 to ensure that all the transactions on our website are kept private.
Website Security Monitoring – In addition, there is a team regularly conducting software security reviews and monitoring our website for any suspicious activity.
7. USER RIGHTS
You may exercise any of the rights described in this section consistent with the applicable law in your location. You may contact us for further clarification regarding your data privacy rights through our email address firstname.lastname@example.org .
7.1. Data Access and Portability. You have the right to request certain copies of your personal information held by Delnet.
7.2. Right to Rectify. You have the right to ask us to correct inaccurate or incomplete personal information about you.
7.3. Right to Erasure. You have the right to ask us to delete your information, subject to certain limitations and restrictions such as our policy regarding retention.
7.4. Right to Withdraw Consent at a Later Time. If we are processing your personal information based on your consent you can withdraw your consent at any time by sending a communication to Delnet specifying which consent you are withdrawing.
7.5. Right to Limit Use of Personal Information. You have the right to limit how we use your personal information in instances where:
7.5.1. You contest the accuracy of your personal information;
7.5.2. The processing is unlawful and you oppose the erasure of your personal information;
7.5.3. We no longer need your personal information for the purposes of the processing, but you require the personal information for the establishment, exercise or defense of certain legal claims.
7.6. Right to Object to Processing. You may opt to object to the processing of your personal information based on grounds specific to your situation if such processing is for direct marketing or is for a purpose based on a legitimate interest or public interest.
If you object to processing of your information based on legitimate or public interests we will stop processing your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or where the processing is otherwise required for the establishment, exercise or to protect our legal interests.
7.7. Under the Data Privacy Act of 2012
In accordance with the Data Privacy Act (DPA) of 2012 and its Implementing Rules and Regulations, we are committed to upholding your data privacy rights such as:
Right to be informed. You have the right to be informed that your personal data will be, are being, or were, collected and processed.
Right to access. In relation to your right to be informed, you also have the right to gain reasonable access to your personal data, such as: (a) contents of your personal data that were processed; (b) manner by which such data were processed; (c) date when your data was last processed and modified, among others.
Right to object. You have a right to object to the processing of your personal data, including automated processing or profiling. Likewise, you have the right to be notified and given an opportunity to withhold consent to the processing in case of changes to the information given to you regarding the processing of your information.
Right to erasure or blocking. You have the right to suspend, withdraw or order the blocking, removal or destruction of your personal data.
Right to rectification. You have the right to dispute any inaccuracy or error in your personal data and request to correct it, unless such request is unreasonable.
Right to data portability. This means that you have a right to obtain a copy of your personal data either in an electronic or structured format to give you more control and manage your personal data.
9. CONTACT INFORMATION
Telephone No.: +63 (2) 8522 3947
Last updated February 2022
We are dedicated to providing specialized communication solutions, even at the most remote locations.
Mercantile Insurance Building,
General Luna corner Beaterio street, Intramuros, Manila,
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